Summary
1. Introduction
2. Who We Are
3. Information collection
3.1 Ways we collect data
3.2 Sensitive Personal Data
4. Use of personal information
5. Website users
5.1 IFA Cookies
5.2 Inappropriate website content
6. Your debit and credit card information
7. Legal basis for processing personal data
8. Marketing – It’s your choice
8.1 Email Promotion
8.2 Post/telephone promotion
8.3 IFA Members’ Directory
9. Data Retention
10. Your rights to your personal information
11. Rights in relation to profiling and remarketing
11.1 Profiling
11.2 Remarketing
12. Recipients – Information and Disclosure
13. International transfers of personal information
14. Changes to this privacy policy
15. Complaints, compliments or comments
Appendix 1: List of Information Collected
Summary
The International Fiscal Association and its subsidiaries (hereinafter “IFA“, “we“, “our“, “us“) respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. IFA has adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with.
The following information is provided by IFA to enable you to be fully informed of our Privacy Policies. By visiting www.ifa.nl you are accepting and consenting to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not further access and/or use the website.
This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link. IFA is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.
What information do we collect from you and how?
IFA collects personal information in several ways when you became a member or take part in activities in which you are requested to provide this information. When you become a member of IFA, we need to hold personal information including your family name, company name and address, email address, phone numbers, so that we can process and fulfill your membership. Additionally, we may also obtain information as a result of authentication or identity checks. If you become a member you participate on the membership list. If you wish to be included on our mailing list, we will ask you to give us your prior authorisation.
Similarly, when you visit our website, we will collect the data known as “click streams”(server address, domain name, etc). This information, combined with details you have provided us with enables us to customize your next visits better.
Your personal information is only retained for a period reasonably necessary to meet the purposes for which it is collected.
How this information may be used
We may use your information for organising events, drawing up statistics or other website functions as well as for providing you with the services available on the website. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also disclose your information in response to a valid, legally compliant request by a competent authority or in response to a court order or otherwise in compliance with any applicable law, regulation, legal process or enforceable governmental request or other statutory requirement; including the investigation of potential violations thereof; to detect, prevent or otherwise address fraud, security or technical issues; or to protect against imminent harm to the rights and property of IFA.
We may also use your personal information to send you information and materials by e-mail and/or fax, including events and special offers and newsletters that we consider may be of interest to you. This information will only be sent to you if you have given us your specific prior authorisation.
By visiting the secured part of the website www.ifa.nl we may use your personal information for analysing the visits to the website and determining the individual and overall interests of visitors to the website. This provides us with information that enables us to improve the products, services, functions, promotions that may be of most interest to you and the design of the website to better meet our visitors’ needs.
Opt-in provision
When you register, we will provide a link to the Privacy Policy and consent button for the collection of personal data.
In addition, you will be given the option to an opt-in of subscribing to:
Our regular newsletter which will be sent by email to you with respect to new events or any other information of interest. Such alerts may include marketing information about IFA, our subsidiaries or selected business partners; and/or one-off marketing promotions from us.
At all times, you can unsubscribe out of any service or update to which you have subscribed. Any e-mail or newsletter which we send will contain an easy automatic unsubscribe link so that you can opt-out.
Protection of information
We use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. To guarantee the security of your details we have set in place a series of security measures and safeguards. Your personal details are stored on secure networks that may only be accessed by a limited number of persons holding special access rights and who undertake to respect and maintain the confidential nature of this information. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.
Despite these measures, whenever you provide your personal details on the Internet, there is a risk that this information may be intercepted and used by third persons whom we are unable to control. Although IFA makes every effort to protect your personal details and privacy, we are unable to guarantee the security of the information you make available over the Internet at your own risk.
Third parties
Your details may be transferred to partners that host our websites and third parties who assist us in the design and use of the website, or provide us with services or analyse data collected. These third parties will use the data for the purposes of carrying out the tasks described above, and undertake to respect and maintain the personal details. In addition your details may be transferred to companies that form part of our association and for the purposes described earlier in this privacy policy. Other than in these cases, we do not sell, trade or transfer your personal details in any form to third parties without informing you first and in accordance with the data protection legislation currently in effect.
Hyperlinks
We may include hyperlinks on this website to other websites or resources operated by third parties other than IFA, including advertisers. IFA has not reviewed all of these websites linked to this website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
Cookies
During your visit to this website IFA may collect data of an impersonal nature, mainly through the use of cookies, such as, but not limited to click stream cookies. A cookie is a small text file which a server can place on the hard drive of a user’s computer. It contains information about the relevant visitor’s visit to the website. Cookies can be used to collect specific information during your visit to the website. This information can help IFA to ensure that the website and the services more closely accommodate the requirements and preferences of the users of the website. You may configure your internet browser to notify you each time a new cookie is about to be stored on your computer so that you may decide whether to accept or reject it. Please refer to your internet browser’s help section for specific instructions. Please note that some parts of the website may not function properly if you reject cookies.
Reviewing, editing and deleting your data
Under the terms of the applicable data protection rules and legislation you are entitled to inspect, correct and/or delete any personal data concerning you, as well as to revoke your consent to receive information about promotions and other matters of interest related to IFA, at any time. To this end you may address a request for such inspection, correction, deletion and/or objection to: IFA, Beursplein 37, P.O. Box 30215 3001 DE Rotterdam, the Netherlands. Or by email at the following address: [email protected].
Changes to the Privacy policy
IFA reserves the rights to amend, modify and/or replace all or part of this website and the information and materials contained on it, as well as this Privacy Policy. Please check this Privacy Policy periodically for changes or modifications.
If you are a registered user, we will inform you about our intended change of this Privacy Policy at least two weeks before its effectiveness by sending you the intended new version via email. In case you do not disagree with the validity of the new Privacy Policy in between two weeks from receipt, the new Privacy Policy will apply for the contractual relationship between you and us. With the email containing the new Privacy Policy, we will inform you about this deadline and the meaning of your not disagreeing expressly.
IFA Privacy Policy
1. Introduction
This Privacy Notice sets out the data processing practices carried out by the International Fiscal Association.
If you have any requests concerning your personal information or any queries with regard to these practices, please contact [email protected]. Please note that all data thus captured will be used and held in accordance with the requirements of the General Data Protection Regulations (GDPR) of the EU, into force as of 25 May 2018. More information on the GDPR can be found on: https://www.eugdpr.org/eugdpr.org.html.
2. Who We Are
The International Fiscal Association (IFA) was established in 1938 with its headquarters in the Netherlands. It is the only non-governmental, non lobby and non-sectoral international organisation dealing with fiscal matters.
Its objects are the study and advancement of international and comparative law in regard to public finance, specifically international and comparative fiscal law and the financial and economic aspects of taxation.
IFA seeks to achieve these objects through its annual Congresses and the scientific publications relating thereto as well as through scientific research. Although the operations of the IFA are essentially scientific in character, the subjects selected take account of current fiscal developments and changes in local legislation. The International Fiscal Association, established in 1938, is the world's leading organisation of international legal practitioners, Fiscal associations and law societies. The IFA influences the development of international law reform and shapes the future of the legal profession throughout the world. It has a membership of more than 80,000 individual lawyers and more than 190 Fiscal associations and law societies spanning over 170 countries. It has considerable expertise in providing assistance to the global legal community.
IFA is a data controller under the data protection rules.
3. Information collection
3.1 Ways we collect data
We collect information in the following ways:
1. Information you give us. For example, when you engage with us by registering for an event, becoming a member or otherwise provide us with personal information. When you register, we’ll ask for personal information, like your name, email address and telephone number to store with your account.
2. Information we get from your use of our website and services. We collect information about the services you use and how you use them, like when you visit our websites or view and interact with our content.
3. Information from third parties. We may also receive information about you from third parties. This can include information such as your name, postal address, email address, phone number, your geographic location (for mobile devices), credit/debit card details. We, like all companies, are able to confirm what browser you are using, IP address and computer operating systems that are being used and this information may be used to improve the services we offer.
4. Information from Research. We may also obtain information about you from your company website and other public sources such as LinkedIn. We will notify you when we receive your data and you will be given the opportunity to opt out of all communication and to remove your data immediately.
3.2 Sensitive Personal Data
The GDPR recognises that certain categories of personal information are more sensitive. This is known as sensitive personal data and covers health information, race, religious beliefs and political opinions. We do not usually collect sensitive personal data about you unless there is a clear reason for doing so, such as any dietary requirements when attending a conference (which may infer religious beliefs) or where we need this information to ensure that we provide appropriate facilities or support to enable you to participate in an event.
4. Use of personal information
We process personal information collected via this website for the purposes of:
1. providing and personalising our services
2. dealing with your inquiries and requests
3. administering orders and accounts relating to our suppliers or members/delegates/purchasers;
4. administering membership records;
5. providing you with information about products and services.
6. providing membership and Conference registration services
7. exchanging personal information with third parties e.g. Sponsors, Exhibitors, Mailing Houses, email marketing software providers, Marketing and Telesales.
9. Maintaining information as a reference tool or general resource.
11. General administration for the benefit of the association and its members.
12. Google Analytics to measure the use of the website (see Cookies).
5. Website users
The IFA website uses cookies to help our websites work well and to track information about how people are using them. More information on cookies can be found in section 5.1 - see Cookies.
In addition, if you register on our website then the following will also apply:
1. The IFA website collects personal information when you register with us.
2. The website you sign up to will collect information such as your name, email address and post code. Once you register with that website you will not be anonymous to us when you subsequently sign in.
3. As part of the registration process and continued use of IFA services, you agree that any registration information you give to IFA will always be accurate, correct and up to date. Should you need to amend any of your personal information, you can do so by logging into My IFA or by getting in touch with the General Secretariat on +31 10 405 2990 or [email protected]
4. We collect and retain information about your interactions with us so that we can process your interactions and deal with future queries.
5. We use cookies to allow us to store limited information on an individual’s computer to either track them through tracking cookies or to allow people to have automatic logons as an example. We use this information to provide you with a good experience when browsing our website and to improve the functionality of our site.
Parts of the IFA website are restricted to IFA members only.
5.1 IFA Cookies
To provide the best experience to our users the IFA makes use of cookies. Our cookies do not store sensitive personal information. They only store the browser association that loads the data and provides a dynamic experience for the site user.
5.2 Inappropriate website content
If you post or send any content that we believe to be inappropriate, offensive or in breach of any laws, such as defamatory content on our forums or social media pages, we may use your personal information to inform relevant third parties such as your internet provider or law enforcement agencies.
6. Your debit and credit card information
If you use your credit or debit card to join us, buy something or pay for a registration online or over the phone, we will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard. You can find our more information about PCI DSS here -
www.pcisecuritystandards.org/security_standards
We do not store your credit or debit card details at all as all transactions are made through Secure Trading or WorldPay, depending on the method of payment.
If we receive an email containing any credit or debit card details, it will be immediately deleted, no payment will be taken and you will be notified about this. All purchases should be completed through the IFA website or by sending payment via bank transfer.
7. Legal basis for processing personal data
In most instances, we collect and use your personal information by relying on the legitimate interest legal basis. This is because when you, for example, request to receive services or products from the IFA, we have a legitimate organisational interest to use your personal information to respond to you and there is no overriding prejudice to you by using your personal information for this purpose. This is also the case where we process your information for our internal administrative purposes, and where we need to take steps to protect our network security or risk of fraud.
In some instances, we will rely on obtaining your consent to our use of your personal information. This is the case, for example, where we seek to obtain your consent to receive email marketing about IFA conferences.
8. Promotion– It’s your choice
We want to ensure you receive the level of information about IFA that is right for you. It is always your choice as to whether you want to receive information about our work and the ways you can get involved. If you do not want us to use your personal information in these ways please indicate your preferences on the form on which we collect your data, in the My IFA Preferences option or contact us at [email protected] You will always receive communication about your account and membership renewal.
You may opt-out of our (marketing) communications at any time by clicking the ‘Opt-out/unsubscribe’ link in at the end of our emails. You can also change any of your contact preferences at any time (including telling us that you don’t want us to contact you for marketing purposes by telephone, or by post) by contacting the General Secretariat on +31 10 4052990 or [email protected] . If you do opt out, we will retain your details on a suppression list to help ensure that we do not continue to contact you.
8.1 Email Promotion
If you actively provide your consent to us along with your email address, we will contact you for marketing purposes by email. By subscribing to IFA emails or opting in to email communication from IFA, you grant us the right to use the email for both information and email marketing purposes concerning IFA conferences worldwide.
8.2 IFA Members’ Directory
One of the benefits of membership is that you can be listed in the IFA Members’ Directory. If you would like to opt out of appearing, choose ‘Manage Profile’ from the My IFA Home menu, and select ‘Yes’ or ‘No’ under ‘Make your Profile Public’ to make your profile accessible or inaccessible through ‘Members Directory’. Note that only current individual and Corporate Members have access to the Members’ Directory.
9. Data Retention
In order to comply with accounting regulations, we keep records for all individuals who have purchased goods or services from IFA (e.g. conference registration, IFA membership) for 7 years, and will continue to send you marketing information about related conferences or about IFA membership during that period.
If you register your interest for a conference, but have not yet attended one, we retain your contact details for up to 3 years and will send you marketing information about related conferences or about IFA membership.
If you applied for membership but never completed your application, we will leave the invoice available to you until the end of the calendar year. We would then suspend your membership and keep your record for up to 3 years after that; we will continue to send you marketing information about related conferences or about IFA membership.
You can opt out at any time by emailing [email protected] or logging into your My IFA and going to your Preferences.
10. Your rights to your personal information
Under the GDPR, you have the following rights:
1. The right to be informed - this is fulfilled through this notice.
2. The right of access - you have the right to obtain confirmation that your data is being processed and access to your personal data. This is so that you are aware of and can verify the lawfulness of the processing. If you request the information, we will provide a copy of the information free of charge. The information will be provided without excessive delay, and at the latest within one month of receipt. This period can be extended by a further two months where requests are complex or numerous. If this is the case, we will inform you within one month of the receipt of the request and explain why the extension is necessary. The information will be sent as a password-protected PDF. Where requests are manifestly unfounded or excessive, in particular because they are repetitive, we may charge a reasonable fee taking into account the administrative costs of providing the information; or refuse to respond. Where we refuse to respond to a request, we will explain why to you, informing you of your right to complain to the supervisory authority and to a judicial remedy without undue delay and at the latest within one month.
Should you wish to exercise these rights, we require you to prove your identity with two pieces of approved identification. Please address requests to the General Secretariat, [email protected] and we will respond within 30 days, of receipt of your written request and confirmed ID. Please provide as much information as possible about the nature of your contact with us to help us locate your records.
3. The right to rectification - to amend your personal information log in to My IFA, choose ‘Manage Personal Details’, where you can amend all your personal data. If you are unable to log in to My IFA, it may mean that your membership status does not grant you access to members’ area of the website. If you need to inquire about your level of access or if you wish to remove your data, please contact the General Secretariat, [email protected], and we will assist you.
If we have disclosed the personal data in question to third parties, we will inform them of the rectification where possible. We can also inform you about the third parties to whom the data has been disclosed where appropriate.
4. The right to erase - this is also known as ‘the right to be forgotten’. The broad principle underpinning this right is to enable you to request the deletion or removal of personal data where there is no compelling reason for its continued processing. If you would like us to erase you from our database, please email [email protected]. If we have disclosed the personal data in question to third parties, we will inform them about the erasure of the personal data, unless it is impossible or involves disproportionate effort to do so.
5. The right to restrict processing - individuals have a right to ‘block’ or suppress processing of personal data. When processing is restricted, we are permitted to store the personal data, but not further process it. We are able to retain just enough information about the individual to ensure that the restriction is respected in future e.g. your name and email address on an email marketing suppression list.
The right to restrict processing applies in the following circumstances:
Where you contest the accuracy of the personal data, we will restrict the processing until we have verified the accuracy of the personal data.
Where you have objected to the processing (where it was necessary for the purpose of legitimate interests), and we are considering whether our legitimate grounds override yours.
When processing is unlawful and you oppose erasure and request restriction instead.
If we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.
If we have disclosed the personal data in question to third parties, we will inform them about the restriction on the processing of the personal data, unless it is impossible or involves disproportionate effort to do so. We will inform you if we decide to lift a restriction on processing.
6. The right to object - you have the right to object to processing based on legitimate interests (including profiling) and direct marketing (including profiling). The objection must be on “grounds relating to his or her particular situation”. We will inform you of your right to object in the first communication you receive from us. We will stop processing personal data for direct marketing purposes as soon as we receive an objection.
7. The right to data portability - you have the right to obtain the data that the IFA processes on you and use it for your own purposes. This means you have the right to receive the personal data that you have provided to IFA in a structured machine readable format and to transmit the data to a different data controller.
This right applies in the following circumstances:
- where you have provided the data to IFA
- where the processing is carried out because you have given IFA your consent to do so
- where processing is carried out by automated means. No membership data is processed using automated means so this right does not apply.
11. Rights in relation to profiling and remarketing
11.1 Profiling
We may collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .com), your browser type, the country and telephone area code where your computer is located, purchase history, the pages of our website that were viewed during your visit, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with IFA products and services which are relevant to your browsing history when you visit other websites.
11.2 Remarketing
IFA uses other websites to present services or information. Third-party vendors, including Google, Facebook, Linkedin and Twitter, may show IFA information on sites across the Internet.
We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes, to show you different products and services based on what you appear to be interested in. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).
12. Recipients – Information and Disclosure
IFA may disclose your personal information in the following circumstances:
1. To suppliers or service providers only to provide the products or services you've requested from us where, for example, we use a separate company to deliver goods to you.
2. To third parties who provide a service to us and are data processors. We require these third parties to comply strictly with our instructions and data protection laws and we will make sure that appropriate controls are in place. We enter into contracts with all of our data processors and regularly monitor their activities to ensure they are complying with IFA policies and procedures.
3. Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example, to government bodies and law enforcement agencies), or in order to enforce or apply our rights (including in relation to our website or other applicable terms and conditions) or to protect IFA, for example in cases of suspected fraud or defamation.
4. To IFA Officers, to assist with the running of IFA.
13. International transfers of personal information
As IFA is a global association with IFA Branches international congresses, they transfer, process and store the data hosted in the EU in order to provide IFA services at a more local level. If they use any data regarding European Economic Area (EEA) citizens, they sign a data sharing agreement.
We also use suppliers (such as conference venues) outside the EEA. This means that your personal information is transferred, processed and stored outside the EEA. This includes countries that the European Union authorities do not consider provides and adequate level of protection for personal data. However, we take steps to put in place suitable safeguards to protect your personal information when processed by the supplier such as entering into the European Commission approved standard contractual clauses. If you would like to receive further information about our safeguards, please contact [email protected]
14. Changes to this privacy policy
We may update the terms of this policy at any time, so please do check it from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address you have provided to us or by placing a prominent notice on our website(s). By continuing to use our website, you will be deemed to have accepted such changes.
15. Complaints, compliments or comments
If you are unhappy with our work or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services. Email us to our Data Protection Officer Anita Burggraaf ([email protected]) or our General Manager Cécile Riphagen ([email protected]).
Appendix 1: List of Information Collected
Membership database and application form
Title
First Name(s)
Middle & Family Name
Gender
VAT number
Firm Name
Address (city, state, county, postcode, country)
Telephone
Mobile number
Fax
Company
Position
Website
Email address
Alternative email
Date of birth
IFA mailings opt in
Third party preferences
Google Analytics
IP address
Website user behaviour (duration on site/pages visited/geographical location)
Conference registration forms
Title
Gender
Name
Date of birth
Company
Address (city, state, country, postcode)
Dietary requirements
Telephone
Fax
Mobile/Cell Number
Email address
Alternative email address
VAT number
Hotel
Visa invitation letter required
IFA mailings opt in
Guest names (if relevant)